Terms & Conditions
By using the services provided by www.karaokebooks.com you agree to abide by our general website terms and conditions as set out on this page.
This website, www.karaokebooks.com, is owned and maintained by Joy Storey at www.karaokeinfo.co.uk and is governed by UK law. The words 'we' 'our' and 'us' means both www.karaokeinfo.co.uk, www.karaokebooks.com and Joy Storey.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, and HTML, is the property of www.karaokebooks.com and/or its suppliers and partners, and is used by www.karaokebooks.com pursuant to express authorisation from copyright owners or their agents. You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to www.karaokebooks.com are vested in www.karaokebooks.com or our partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever.
Accuracy
We have made every possible effort to ensure that the content of www.karaokebooks.com is accurate and up to date. We reserve the right to amend any errors or omissions at our discretion and will endeavour to do so at the earliest opportunity.
Misuse of our site
We reserve the right to refuse access to our services to anybody who misuses www.karaokebooks.com in any way. You must not interfere with, or attempt to interfere with, any of the workings of the website or any information held by us. We reserve the right to remove any material that we deem to be offensive or inappropriate at any time without notice.
Registration
In order to use the services provided by www.karaokebooks.com you must register and provide correct information. Any information we collect about you is held in accordance with our Privacy & Security statement.
We are only allowed to accept orders from customers who are 18 years of age or older. If you are under the age of 18 and would like to make a purchase please ask an adult to place the order for you instead.
Changes to the Terms & Conditions
We reserve the right to change the Terms & Conditions from time to time, and post a new version on our website. The new version will take effect from the day of posting on the site.
Privacy Statment
Our commitment
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
Information
We collect information about you for 2 reasons: firstly, to process your details and secondly, to provide you with the best possible service. The type of information we will collect about you includes your name, address, phone number and e-mail address. If at any time you would like to see the information we hold about you please e-mail enquiries@karaokebooks.com and we will be happy to update our records as you wish. If there are any inaccuracies we will amend our records without delay.
Confidentiality
Any information we collect about you is not shared with third parties.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Visitor Statistics
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Complaints
We aim to deliver the highest level of customer service. However, if you feel you would like to complain about any matter please e-mail Hazel at customerservice@karaokebooks.com. We will reply as soon as possible and in any case you will at least receive an acknowledgement within 5 working days whilst we work to resolve your complaint.
We review our privacy policy regularly to ensure the security of our site and your data.
If you have any questions/comments about privacy or security, you should e-mail Hazel at enquiries@karaokebooks.com.
Sensitive Personal Data
We neither collect nor have access to any 'sensitive personal data' as defined by the Data Protection Act 1998. Click here for more information
Cookies
Cookies are pieces of information that are stored by your Internet browser on your computer's hard drive. Your browser ensures that cookies set by www.karaokebooks.com will only be visible to www.karaokebooks.com so no third party would be able to access them.
Cookies are necessary to be able to store items in your shopping basket during your shopping session. We also use cookies to store an authentication code so when you return to www.karaokebooks.com you will be automatically logged in. We do not store your username or password in this cookie. We also use cookies to track how our site operates and how it is used.
We review our security policy regularly to ensure the security of our site and your data.
If you have any questions/comments about privacy or security, you should e-mail Joy Storey at enquiries@karaokebooks.com.