Terms & Conditions
Terms & ConditionsThis website, www.karaokebooks.com, is owned and maintained by Karaoke Tracks Ltd, a company registered in England and Wales with company number 06863671 and is governed by UK law. The terms "you" and "your" refer to you, the buyer. The terms "we" "our" and "us" refer to www.karaokebooks.com, Karaoke Books, Karaoke Tracks and Karaoke Tracks Ltd.
By using the services provided by www.karaokebooks.com you agree to abide by our terms and conditions as set out on this page and on this website. These terms and conditions apply to all products purchased from this website. Please print a copy of these terms and conditions for your records.
This does not affect your statutory rights, in relation to faulty or misdescribed goods, details of which can be obtained from Consumer Direct (the Government’s consumer advice helpline) or your local Trading Standards Office.
Misuse of our site
Changes to the terms & conditions
Price and availability
Changing your order
We are only allowed to accept orders from customers who are 18 years of age or older. If you are under the age of 18 and would like to make a purchase please ask an adult to place the order for you instead.
MISUSE OF OUR SITE
We reserve the right to refuse access to our services to anybody who misuses www.karaokebooks.com in any way. You must not interfere with, or attempt to interfere with, any of the workings of the website or any information held by us.
We have made every possible effort to ensure that the content of www.karaokebooks.com is accurate and up to date. We reserve the right to amend any errors or omissions at our discretion and will endeavour to do so at the earliest opportunity.
Please be aware that the colours and appearance of products may vary slightly from the way they appear on the screen. The items have been photographed at a high resolution but are displayed on the website at a lower level to enable acceptable download times.
All content included on this site, such as text, graphics, logos, button icons, images, and HTML, is the property of www.karaokebooks.com, its owner and/or its suppliers and partners, and any third party content is used by www.karaokebooks.com pursuant to express authorisation from copyright owners or their agents. You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to www.karaokebooks.com or its contents are vested in www.karaokebooks.com,its owner and/or its suppliers or our partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever.
CHANGES TO THE TERMS & CONDITIONS
We reserve the right to change the Terms & Conditions from time to time, and post a new version on our website. The new version will take effect from the time of posting on the site.
PRICE AND AVAILABILITY
All prices (including any applicable taxes) are as specified besides the relevant product displayed on the website and exclude delivery charges unless otherwise stated. For details of the delivery charges, see the “DELIVERY” clause in these terms and conditions.
Prices, special offers and availability information are subject to change without notice. You will be advised of any changes to price, special offers and availability when you place an item in your shopping basket before you make a purchase.
When you place an order online, you will have the opportunity to check the details of your order and correct any errors before placing the order. When you place your order you are making an offer to buy. You will be sent an e-mail (“ACKNOWLEDGEMENT OF ORDER”) confirming receipt of your order from PayPal or SagePay. The ACKNOWLEDGEMENT OF ORDER is not acceptance of your offer. If your offer has been accepted you will be contacted by us via e-mail confirming the details of your order (“ORDER CONFIRMATION”). At this time your offer to buy will have been accepted and a legally binding contract will be formed and your order will be despatched to you.
CREDIT/DEBIT CARD (ON-LINE PAYMENT)
We do not have access to your debit/credit card details. Our payment processing is carried out by SagePay or PayPal and complies with the highest privacy regulations and the best encryption software in the industry - SSL (Secure Sockets Layer). You can tell the page is secure by the padlock icon being displayed on your browser. If you are making an on-line payment through SagePay or PayPal you must also abide by the Terms & Conditions they give. Please click here to view SagePay's website. Please click here to view PayPal's website.
accepts the following credit/debit cards:
accepts the following credit/debit cards:
Your order confirmation e-mail will provide the following information:
• order reference number
• delivery name and address
• date of order
• item(s) ordered and prices
• grand total
• information about how to cancel an order
• information about how to return goods
Postage and packing costs vary depending on your delivery country. Orders sent to the UK are charged at £1.50 per order regardless of the number of discs and the rest of the world is charged at £5.00. If your order only contains downloads there is no delivery charge.
As our products are custom made especially for you it is not possible to accept order cancellations. Please ensure you are happy with your track selection before making your purchase. We recommend listening to and viewing the sample karaoke tracks prior to purchase.
As our products are custom made especially for you it is not possible to accept returns unless the product is faulty. In this case please see the FAULTY GOODS section below.
We recommend that you check the condition of the goods you have ordered when delivered. Please notify us as soon as possible if you discover the goods are faulty. Your statutory rights as a consumer shall apply to any entitlement to a refund, repair or exchange in relation to faulty goods. Upon testing, if the goods are found to be faulty you will be also be reimbursed the cost of returning the faulty goods to us.
We aim to deliver the highest level of customer service. However, if you feel you would like to complain about any matter please e-mail CM Storey and HJ Storey at . We will reply as soon as possible and in any case you will at least receive an acknowledgement within 3 (three) working days whilst we work to resolve your complaint.
In the event we are unable to comply with our obligations due to circumstances beyond our reasonable control, we shall not be liable for such inability to comply with our obligations or resulting delays.
These terms and conditions are governed by the laws of England and Wales. Any dispute shall be submitted to the exclusive jurisdiction of the English Courts.
All sales will be conducted in English.
This contract will not be filed.
Karaoke Tracks Ltd is registered in England and Wales with company number 07210520